All employees are able to login to any computer in the City with their email and password. When logging in to a computer for the first time follow these steps to make sure that you have access to all the programs you need.
Section 1: Email setup
There may already be an email icon on the bottom taskbar of the computer that you login to. The icon for this is pictured below.
This is not the email client that is used on City computers and is placed there by default on Windows. To remove it from the taskbar, right click on the icon and select "Unpin from Taskbar", this will ensure that there is no confusion on the correct email client moving forward. Next press the Windows Key and search for Outlook. Right click on the first result and click "Pin to Taskbar", the icon should look like the one pictured below.
When starting up Outlook for the first time all the required information should automatically fill in on its own after a few seconds. All that is needed from the user is to click next through the boxes without selecting any different options. Once next is clicked on the last box outlook will open and emails should start syncing.
Section 2: Map Documents Folder to Howard
In order to make sure that your items in your documents folder are backed up as well as synced across all computers that you access, you will need to map the documents folder to Howard. To do this open up File Explorer by pressing Windows Key + E at the same time. On the left bar right click on the documents folder option and click on properties.
In the properties window that pops up click on the Location tab. Here you should see the location of your documents folder starting with the letter C:. You will want to click on the button that says move.
Click on the top bar beside the search bar and type in the path "\\howard\Users" without the quotation marks. You should then see a folder with the name beginning with your first initial and last name. Double click on that folder then there should be a documents folder within it. Single click on the documents folder and then click "Select Folder" in the bottom right.
The path in the properties dialog box should now start with \\howard\users then your username then \documents. Make sure to click apply in the bottom right hand corner of the properties dialog box.
Your documents folder is now mapped to Howard.
Section 3: Useful Shortcuts (If Needed)
If there are shortcuts that you are missing or ones that you would like to place on your desktop, there is a folder on Howard with a bunch of useful links that can be copied to your desktop. Open up File Explorer by pressing Windows Key + E at the same time then in the top bar type in "\\howard\software\helpfulshortcuts" without the quotation marks.
Within this folder you will find multiple shortcuts that you can simply drag from the folder to your desktop. It's as easy as that! Below you will find a list of the shortcuts included in the folder:
Stromberg Shortcuts
ArcGIS Sign In
City of Winter Haven Dashboard
Facilities Work Requests
Helpdesk Ticket
Jostle
New World
Parks and Grounds Work Request
Public Services Work Request
RecTrac
Utilities Work Request
Verkada Web
Remote Support Portal
Section 4: Map Howard Network Shares (If Needed)
Nearly all departments utilize Howard for what are called network shares, these network shares are a centralized place for different users to place files that can be accessed by anyone who also has access to that folder. To add a shortcut to these network shares on the desktop or within file explorer, go through the following steps.
Open up file explorer by pressing Windows Key + E at the same time. Go to the section on the left label "This PC". Here there should be quick links to your desktop, documents and other folders as well as your local drives such as the C: drive. At the top there should be an option for "Map network drive" it may be hidden under the three dots button such as on Windows 11 (pictured below).
In the window that comes up select whatever letter you want to assign to the drive (it does not really matter what letter you pick) then hit type into the Folder: box "\\howard" without the quotation marks. Then press the "Browse..." button located beside the folder dialog box. This should then bring up another window with Howard listed and a right point arrow beside it. Click on the arrow and a list of folders should drop down.
Select whichever folder your department uses that you need and then select OK at the bottom right hand of the window. Next hit Finish on the Map Network Drive window and then that will map the folder to your computer. To add this link to your desktop navigate back to the "This PC" section in file explorer and drag the Network Share onto the desktop.
Section 5: Creating a Shortcut on your Desktop to Access a Network Folder (If Needed)
In order to create a shortcut on your Desktop to a network folder first open Explorer by pressing Windows Key + E at the same time. Next navigate to the location of the network folder that you would like to make a shortcut of. For this example I will use the "Stromberg Shortcuts" folder in the software folder on Howard. Once there click on the top bar that says the path of the folder and copy it by pressing Ctrl + C at the same time. The path should look similar to the path I am using: \\howard\software\HelpfulShortcuts\Stromberg Shortcuts. Make sure there are two backslashes at the beginning of the path as this indicates that it is a network folder. Next right click on your desktop and go to New > Shortcut (pictured below). Note: If you are on Windows 11 you may need to go to the "Show more Options" section first.
In the Create Shortcut window that pops up you will want to paste the path of the folder you copied earlier into the location box. Note: Alternatively you can just type \\howard in to the box then hit Browse... and find the folder you are wanting to add as a shortcut.
Hit next and name the shortcut whatever you would like. Now hit finish and there will be a new shortcut on your desktop linking to the network folder you copied.
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